Quick Update : been waiting 45 days for my redemption and this was received. Thank you for sharing your honest feedback, Michael. We sincerely apologize for the frustration caused by the redemption delay. While redemptions usually are completed much faster, there are times when high request volumes extend processing times. As outlined in our Sweepstakes Rules, redemptions can take up to 14 business days, and I understand that waiting this long can be disappointing.Please rest assured that your redemption is still in the queue and will be processed. We appreciate your patience and understanding, and I’ve flagged your case for follow-up to make sure it gets attention.Best regards,The Money Factory TeamI was told it could take up to 90 Business days last week so I'm confused, which one is it 14 business days because if so i should've got my redemption 2 weeks ago? Wild they cant even send you correct information through their copy and pasted responses.

I made a deposit of $200. I placed one bet with odds of 1.68, the bet won, and my balance became $336. I created a withdrawal request, but after a while it was simply rejected. Support in the chat is not responding.I am ready to change my review if my situation is resolved. In fact, I placed one bet before the start of the e-sports game.My account is verified; I previously sent all the documents, and they were accepted. What else do I need to do to withdraw my money?kyla111UPDATE:They simply closed my account, on which only ONE bet had been placed, and reset my winnings to zero, saying that I could only withdraw my deposit.I do not recommend placing bets here.The bet was clean, DOTA 2, Tidebound-Natus Vincere, placed before the game.+ Additionally requested video verification )Ha ha ha, that sounds funny.And what about the fact that my account was verified back in April-May? How did it pass verification if the country is subject to restrictions?Why, after checking my documents in MAY, did you not restrict me in everything as you have done now?Why are deposits, bets, casinos, and everything else available?

Excellent platform! Fun, addictive games. Overall recommend!