Customer service with BitPlay has always been great. Actually have two people that I would like to mention and that's Victor and Salva. Since bit play offers so many different bonuses I sometimes get confused and send in the wrong bonus information. Victor and Salva both took the time to find the bonuses for me and apply them. In both instances I forgot that they were fees involved with Bitcoin I'm still working on it and they were both nice enough to go back in reorder the links for me. I really enjoy a bit play and all the options that there are available. It's super easy just available 24/7 and there have been no problems for me I've been with them for quite some time for over a year and a half 2 years maybe. I definitely enjoy using the play. Like I said excellent customer service and never had a problem!!

The sign up bonus and other promotions they have are great. Like the lucky charm chests you can open after making a deposit, that's one thing that is offered only on bitofgold. Deposits are made quickly with no issues. If I could recommend any improvements it would definitely be less pop ups on the site and if the withdrawal process could be more efficient. It says withdrawals can take up to 24 hours but you don't know if it's going to be paid out within an hour or take the full 24 hours. Also I recently had a withdrawal declined bc it was won from bonus credits earned on the gaming platform. I would understand if i hadn't made any deposits to that platform recently but I had made deposits that same day and days leading up to it.

This is Best casino for me.Fast payout money and very good customer service. You are the ONE.

Ease of navigating site

I have used them for years, customer service is responsive and he bonuses are good.