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Response was quick and easy to get my winnings.

Susan thank you for reaching out to resolve this matter, it made all the difference. Just to clarify I contacted Support through emails, since live chat wasn't available 17 times. You explained that my emails some how went to spam but only twice did I get a response. As I promised and since you contacted me, which was all I wanted, and in the end resolved this matter I have changed my 1 star status to 4 stars. Because of you and how you handled this complaint is the reason my review has changed. Just a heads-up on other complaints I have seen that yes if you are a player from the USA you will have to use a VPN and change your location to Germany and that will allow you more games to play, not all but quite a few more than none at all.

I have been playing on this site for about two months now and it has been great. I've learned that there are multiple ways to earn free play to win real cash. I also want to give a shoutout to Jay, the customer service rep, for going above and beyond. He was very quick to respond to any questions that I had and he made sure that I was satisfied, leaving me with a super positive experience. Thanks again, Jay! You're awesome.

I play rainbow riches on my phone every night before bed! The barcrest game is fun, relaxing and full of surprises. I love rainbow riches pick n mix and pots of gold especially when i get free spins and win big!! love it!