I love the welcome reward and all the awesome games thanks ace!!

I ran into some serious hassle trying to cash out from one casino I signed up to, all because of this flashy welcome bonus they dangled in front of me. Thought I could sort it out on my own, but after banging my head against it for like 4 days straight, I caved and hit up their support team. They weren't lightning-fast, but eventually, they came through and got my hard-earned cash sorted. Lesson learned: do your homework before jumping in. Don't be like me, falling for the shiny welcome bait without reading the fine print.

Deposited funds. Funds didn't appear in my account. Notified Wild.io via there support chat. Contacted them m ultiple times. No updates or information provided on the issue. 48hr later. I'd recommend a different platform. I've had a similar issue on betpanda and they fixed it immediately. Update: I have heard back from them and they are saying my funds are lost because it was sent on the base network 😑 however on the blockchain it shows delivered to their address successfully. Regardless of network the funds are in there wallet they control. I had this issue with betpanda and it was fixed immediately and credited to my account. For those reasons I would not recommend wild.io - other platforms have way better customer service. They definitely have access to the base wallet. They even sent me the screenshot of where they see the funds.